Very nice surprise. Very pleased with the way this product went together..very pleased. Free shipping. Will defiantly use this company for my future phucases of funature. My item came broken and damaged I sent pictures and emails to customer service 7 emails and it’s like crickets!!! Write a review. Well made product, shipped relatively fast, Happy with my purchase. Read honest and unbiased product reviews from our users. Outsunny Sun Lounger Foldable Reclining Chair with Pillow and Reading Hole Garden Beach Outdoor Recliner Adjustable Brown 3.6 out of 5 stars 18 £34.99 £ 34 . Only given one star as have to award something to write a review. There is NO customer service, I have been trying to contact them for over a week. When we put the base pieces on they bent and twisted. I highly recommend ordering through Aosome USA. Price Price. Really happy with my decision to order from Aosom. Sad to see such poor customer service. I loved this set, is perfect for my small balcony. This was a Mother’s Day gift sent to my mother and it was cracked broken in pieces! Just like the picture! Check out what 2,826 people have written so far, and share your own experience. The chair is on an awkward angel. ABSURD! 99 £56.39 £56.39 Voice your opinion today and hear what 3066 customers have already said. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! Do you agree with Aosom UK | Online Store's TrustScore? Do NOT waste your money with this company. Check out what 3,066 people have written so far, and share your own experience. I will shop at Aosom again. Read honest and unbiased product reviews from our users. Customer service ignored my request to honor the 10% code that was on the order page which i could not get to adjust on my order. Very disappointing. 23 Reviews. I just received my orders and the products are awesome. The trellis is not sturdy. The heater uses a propane gas bottle and can warm up an area up to 10m³, it is made from stainless steel and has a safety netting to protect you from the flame to gether with a tilt switch to protect you if the item is moved when on. I ordered the Outsunny 4 Person Wooden Portable Folding Picnic Table Set and couldn't be happier!!! Find helpful customer reviews and review ratings for Outsunny 10 x 10 ft Deluxe Hard Top Waterproof Gazebo Canopy Heavy Duty Shelter with Curtains and Mosquito Netting at Amazon.com. There is never anyone available to answer the phone and no email reply so no way of rectifying the situation. Find helpful customer reviews and review ratings for Outsunny 6' x 9' Outdoor Metal Garden Shed Utility Tool Storage, Steel Backyard House with Sliding Door, Grey and White at Amazon.com. Find helpful customer reviews and review ratings for Outsunny Garden Rattan Furniture 3 PC Sun Lounger Recliner Bed Chair Set with Side Table Patio Outdoor Wicker Adjustable head height FIRE RESISTANT Sponge (Brown) at Amazon.com. Terrible customer service. When I found this one, Aosom was the only place who had it in stock, it was about half the price of the one on Amazon, it shipped almost immediately, and arrived in perfect condition. after putting the first box together, I realized they had sent the parts for the bar stool and table. It arrived in a timely manner. Warning: Most of the positive reviews here are not the real buyers! I love the Outsunny 10’ x 13’ Metal Frame Outdoor Patio Gazebo with Polyester Curtains and Air Venting Netted Screens - Cream White it's bright and beautiful. Which we liked.” A picture is worth a thousand words”. The dog ramp that I ordered is way nicer than expected. Outsunny has everything you need for enjoying the great outdoors, whether it’s outside on your patio, or out on a wilderness adventure. The ramp is actually welded together which was great to see. Will never order anything from this company. This is the 2nd awning purchased. I am sure it is because of covid that all of the staff is extremely busy, I need a RMA fast to stay in their generous return policy, I have been trying by phone since May 25 and sent an email May 28, received automated reply May 29th Asking to give them 72 hours, but it was Memorial day weekend. Outsunny Large Walk In Greenhouse Garden Outdoor Compact Steel Frame Plant Grow Description This large greenhouse is a perfect growth environment for flowers, plants and even vegetable. (10) 10 product ratings - Outsunny 26'x10'x7' Greenhouse Walk In Larger Garden Outdoor Plant Green House. I’m in front of 4 monitors daily. I read some reviews and comments, but catching a sale made the decision easier. Outsunny 10'x10’ Steel Fabric Canopy Pop Up Square Gazebo Steel Fabric Outdoor. I have been pleased with this company until now. | Read 2,641-2,660 Reviews out of 2,826. Its very firm but thats exactly what I was looking for this chair has very nice back and head support ,put your feet up and your good to go! Outsunny 3 seater… I purchsed the Outsunny 3 seater wooden garden swing chair. Aosom USA Reviews 110 • Great . Once it was together we discovered valuable information that was missing from the instructions. Outsunny Aluminum 4.25' L x 6.25'W x 7.2'H Polycarbonate Portable Walk-In Garden Greenhouse. I went with the 10’x8’ manual model. Love this item. It would have been easier and cheaper to build a greenhouse from scratch than to purchase and assemble this structure. I now have to wait a week to put the couch together correctly. | Read 21-40 Reviews out of 3,066. 99 $499.99 $499.99 The sturdy construction of this pop-up shade features a powder-coated steel frame ensuring that you can enjoy this cozy space for years to come. New 3pc Rattan Wicker Sofa Bed Lounge Chaise Chair Patio Furniture Set Garden. Very nice product, just not really what I wanted. Great selection. Unable to contact them by phone or live chat. Find helpful customer reviews and review ratings for Outsunny 10’ x 13’ Aluminum Frame Soft Top Outdoor Patio Gazebo with Polyester Curtains and Air Venting Screens, Coffee at Amazon.com. Was: $256.99. There was no way that we were taking everything apart to place those screws so the completed project is not reinforced. Appalling customer service. I want my money back i spent over $200 on garbage ! Shipping took forever, came 2 separate times with no ETA or anything 5 days after the original date. I've researched the folding picnic tables for a while looking for one that would hold enough weight for adults, looked nice, seemed like it would be durable for camping and lake trips ... etc. Unfortunately, I found out after the purchase that the product is made in Taiwan. Not easy to move. I definitely recommending it. Read honest and unbiased product reviews from our users. I have been pleased with this company…until now, Customer service and follow up was amazing. Greenhouse . I contacted Aosom about the warranty on the product because I know is not going to last do to the damages but their response was, "10 off in the next purchase". She was so upset and doesn’t want another one for fear the same thing will happen! I kind of wish I had gone with the bigger one since our deck is so big, but still pleased with the product. $237.99. NO WAY!! The shipping was extremely fast too!! © 2021 Trustpilot, Inc. All rights reserved. Never got my 15% discount. It is now over a month later and it never arrived. I purchsed the Outsunny 3 seater wooden garden swing chair. This website is HORRIBLE!!! Delivery arrived 5/31/2020 without assembly instructions and no hardware to put it together. I've spent the last few weeks trying to speak with customer service and nothing. The greenhouse that we ordered arrived in good time, however that was the only good thing about it. Good quality works great. It’s bigger than the patio door though. Don't like it return it and/or pick some thing else. Instructions could be better but my sister and I put it up with little problem. I ordered a grey tufted club chair and I love it it was exceptionally easy to assemble ! Outsunny Reinforced Walk In Polytunnel Greenhouse with Steel Frame and Zipped Description. Buyer beware don’t order from this company! Outsunny 8 piece rattan garden furniture. The instructions were very poorly written and the illustrations changed dimensions repeatedly which led to … Instructions could be better but my sister and I put it up with little problem. Easy to install. Could that response have been a reaction to my letter? Visit this website www.a osom.com. Winston's new dog chariot is great quality and even folds away when we are not using it. It’s damaged and I want to return it. Outsunny Aluminum 4.25' L x 6.25'W x 7.2'H Polycarbonate Portable Walk-In Garden Greenhouse. They exceeded my expectations and look great outside. Nevertheless, I assure that the team are working hard to answer all enquiries as efficiently and as quickly as possible. Voice your opinion today and hear what 2826 customers have already said. Trustpilot forwarded what appears to be a standard, system-generated acknowledgment of my comments on the afternoon of 26 May, five days after posting this review. We have been calling/emailing Aosom customer service all week. It took two adults with college degrees an entire day to put it together. This was purchased to house one kitty, when we are in our yard and she has been walked. Product is not comfortable. It was fairly easy to put together and looks beautiful in our garden! like I'm going to purchase again with them. Can’t get the items back in the boxes them came in. Thanks to solar energy, it can maintain consistent temperatures that is … Great prices. 3.8. www.a osom.com. Really easy to put together. From patio furniture to pop up tents to sleeping bags and hammocks, Outsunny is your ticket to outdoor recreation. I would say don’t waste your money on this. Contact & review Outsurance - rated #37 in Insurance - get a reply from Outsurance within an avg of 19 hours Read honest and unbiased product reviews from our users. It doesn't work so she wanted to return it. They sent me a defective product that cost over $200 and will not accept my return without a return authorization and refuse to respond to my multiple requests to return the item, even though I am within their alleged 30 day no questions asked return policy. It was exactly what I wanted. Warning: Most of the positive reviews here are not the real buyers! The item was just as described. Put together in about 45min. Read honest and unbiased product reviews from our users. I bought a DURHAND Outdoor Push/Pull Wagon and the packing and delivering of the product was awful. They sent the parts for a completely different piece of furniture. Do not trust this company. Omg best chair purchase yet! Find helpful customer reviews and review ratings for Outsunny 7-Piece Outdoor Wicker Patio Sofa Set, Modern Rattan Conversation Furniture Set with Cushions, Pillows and Tea Table, Cream White at Amazon.com. Everything was clearly marked and this Mimi was able to put it together successfully. The fabric is polyester and is already rotting from being in the sun for only 1 ½ months. It came faster than stated. The wheels are a good size too and makes for a smooth ride around the neighbourhood. Emails go unanswered and no tracking info given after it ships. Poor or nonexistent customer service despite numerous attempts to contact them. when calling customer service the woman seemed to have an attitude and didn't seem to care about my less than satisfactory experience. Took about 6 hours with 2 people to build. Nice retractable window awning. 5 Reviews. We have reinforced the base with 2x6 planks. Ordered a new bike trailer it came in 2 days love it exactly what I wanted. Worst furniture ever do not order from here! Do you agree with Aosom UK | Online Store's TrustScore? I again tried by phone today and was disconnected after 16 minutes. Good price also double bonus. Small Outsunny garden shed. Hoping my husband can find hardware at a store or amazon(A RELIABLE COMPANY) or we just threw away $300 at a time when we’re really being careful on what we spend where. Fast shipping. There are no words with the directions, only pictures so we did a quick view of the video tutorial. Enjoy Free Shipping … The instructions are dreadful, infact woefully inadequate. Screws were supposed to have been placed in the track system in preparation for placing bracing after the structure was complete. My friend ordered a puppy playpen. Which won’t happen. I did have on bent bar but not two bad was able to still put together. The panels wee so difficult to place in the walls that several of them have been taped into place in order to hopefully get one growing season out of this structure. The lattice on the side is cheaply made and fell apart during assembly. Even in the midst of delays, a call or email does not take that long. Good for the price. Thank you for your review. The Outsunny pop-up shade portable gazebo will turn your yard into a sophisticated and functional focal point with a stylish appearance and considerate design. I am getting worried that May 17 when I received My order (maybe the 16th) I will no longer be able to return my purchase. Well so far great but, and I'm also sending this email.. Hello and sorry,I received my chair in record time...lol...and it was easily assembled. Got my order in record time. I found the cheapest price for the small pet cage I wanted at Aosom. Find helpful customer reviews and review ratings for Outsunny 3 x 3 Meters Outdoor Garden Heavy Duty Pop Up Gazebo Marquee Party Tent Wedding Canopy (Green) + Carrying Case at Amazon.com. Very nicely constructed. . $246.99. Read honest and unbiased product reviews from our users. Is very comply and really enjoy. The instructions were pictures only. Read honest and unbiased product reviews from our users. MH Star Ltd is Aosom's owner. I bought a rolling cooler through Walmart on April 25th. No, damage. Read honest and unbiased product reviews from our users. The cat pawhut was delivered so fast, for free shipping I was really happy. That followed the delivery of a signed-for letter sent by me to MH Star Ltd's Uxbridge office. Lovvve my chair. Very happy with my recent purchase and extremely satisfied with the speedy delivery. I will never buy from them again this has been going on soft 10dsys and I can’t get help! Free shipping. Yeah right! Read honest and unbiased product reviews from our users.

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